I've had this product for a number of years now and really cannot complain about it's performance over these past years. I however, have a problem with the remote's case make, design and material. I've had to replace my remote 3 times already, and now need to replace it again, each time at $100.00 plus. The remote always seems to open up over time, it splits down the sides therefore allowing the key chain connector to slip out then allowing the remote to fall and smash into pieces. I would then have to carefully reasemble it and commence to tape this remote back up in order to keep it together again. Instead of walking proudly with my remote starter, I'm trying to hide this ugly, taped-up, disfigured thing. Why? Why is this remote made with such cheap material?, Why is this remote so prone to breaking apart even without cause? Why hasn't VIPER develop a leather case for this romote to protect it from falling apart so easily?