Viper SmartStart is the only vehicle security and remote start system that works with your iPhone. Viper SmartStart is brought to you by Viper, the leader in vehicle security and remote start systems. With SmartStart, you can use your iPhone to pre-warm your car’s cabin in the winter, pre-cool it in the summer, lock and unlock your doors, arm and disarm your vehicle’s security system, open your trunk, and even find your car in a parking lot, all using your iPhone.
Viper SmartStart is a clever solution that combines the functionality of your vehicle’s key fob with your cell phone. Now you can control your vehicle’s locks, security system, remote start system, and trunk release with your cell phone. Anyone who’s used a remote car starter before knows that range is critically important to maximizing the value of your remote starter – and range doesn’t get any better than with a Viper SmartStart. If your phone has sufficient signal and your vehicle also has sufficient signal……YOU’RE ALL SET!
Let’s face it; your vehicle can be pretty uncomfortable in extreme weather. In fact, getting into a frozen or overheated car can be downright painful. With remote start, you can start your car from the comfort of your home to make sure it is the right temperature before you get inside. The SmartStart remote start system provides virtually unlimited range so you can rest assured your remote start system is activated no matter how far away you are from your vehicle.
Please visit
www.viper.com/SmartStart/iPhone/WhereToBuy.aspx to find a SmartStart dealer in your area. Please note that SmartStart is NOT authorized for online sales.
If you already have a compatible Viper system in your vehicle, you can add the stand-alone Viper SmartStart module. For compatible models please visit www.viper.com. Compatible systems will say "Viper SmartStart compatible" when selected. For those that may not have an existing remote starter in their vehicle you can purchase a combination package that comes with both Viper SmartStart AND a remote starter.
- Viper 5902
- Viper 5901
- Viper 5701
- Viper 5601
- Viper 5501
- Viper 5301
- Viper 5101
If you do not have one of the above compatible Viper systems already installed in your car, you can purchase the entire Viper SmartStart System. Some features may vary depending on the type of compatible Viper remote start/security system installed (with the VSM100 module), and the type of vehicle. For instance, the Alarm notification feature requires installation with a compatible Viper security/remote system. The trunk release feature requires that your vehicle have an electric trunk release system. We recommend that you talk to your installer about the specific requirements for your vehicle and choice of compatible Viper system.
- A complete Viper SmartStart system, or, if you already have a compatible remote start system, you need the add-on Viper SmartStart module.
- A compatible smart phone (not included with the Viper SmartStart system).
- Viper SmartStart application for your iPhone or iPod Touch
Yes. Visit the iTunes App Store from your iPhone or computer to download the Viper SmartStart app and give it a try for free. You do not need a SmartStart system to try the app. Just type in “SmartStart” or “Viper” in the App Store search box on your iPhone.
With Viper SmartStart, there is no such thing as "too far away." Viper SmartStart works over the 3G cellular network or over Wi-Fi, giving you virtually unlimited range anywhere in the U.S. As long as your vehicle is in range of a GSM cellular signal and your phone has a 3G or Wi-Fi signal, SmartStart will work.
The first year of service is included! After that, the annual fee is only $29.99/year ($49.99/year for Canada SmartStart users). That's just a few dollars per month!
Your Viper SmartStart is an “always-on” connected device that communicates over the GSM network. Just like a cell phone, your SmartStart requires a service plan from 3rd party provider to communicate over the network.
Your annual service plan was designed to cover all the activity that a customer would use under any reasonable circumstances. Like all other "unlimited” services such as cell phone data plans, we do have a limit on the number of uses per month that we can enforce on a case by case basis in the event that a device is malfunctioning or a subscriber is clearly abusing the service (e.g. commercial purposes). In the unlikely event that you approach the usage limits of your service plan, you’ll receive a notice with an option to opt up to a higher usage plan for an additional fee.
Step 1. Your installer activates the Viper SmartStart product:Immediately after installing the device in the vehicle, your installer will activate the device using a specific device activation website.
Step 2. You set up your account and activate your SmartStart iPhone app:Once your SmartStart module is activated, you will receive an email that contains your SmartStart username and account password. Follow these steps:
- From your iPhone or iPod Touch, launch the SmartStart App.
- Go to the "Settings" tab.
- Type in your SmartStart username and password from the activation email and click the "Done" button.
- Exit the SmartStart App and relaunch it. Now you should see your vehicle(s) in the "Cars" tab.
Once you've completed the activation steps, your SmartStart system is ready to use.
Yes. Users can be added by downloading the app on another iPhone and entering the User Name and Password for the account. Once the app is installed on the new iPhone, you can access all cars already set up on the account.
Yes. Several vehicles can be linked to a single phone. A separate Viper system will have to be installed in each vehicle, but after that you can control any of your vehicles with any iPhone or iPod Touch you’ve authorized.
Currently, Viper SmartStart is available in the U.S. and Canada only.
Viper SmartStart is available only through authorized retailers that offer professional installation. Professional installation is required.
Remote start means being able to start your vehicle from a distance using a remote control, or in the case of Viper SmartStart, your iPhone. This allows you to have the vehicle warmed up in cold weather or cooled down in hot weather, before you get in to drive it. This may seem like a luxury but in extreme climates it is virtually a necessity as well as a safety factor.
Yes. Our systems keep the vehicle locked securely while it is remote started, and it still requires a key to actually drive the car. If anyone gets in the car and tries to drive it without the key, the car just shuts off.
Directed Electronics is continuously improving Viper SmartStart. That means we are already working on compatibility with other smart phones. Please refer to www.viper.com for the current list of compatible smart phones. We also have lots of other products that don’t require an iPhone to start your car. See viper.com for more information about Viper remote start and security systems.
SmartStart coverage is currently available in the US and Canada only. Although the app itself can be used on your smart phone anywhere data connectivity is available, the Viper SmartStart module that is installed in the vehicle has to be provisioned to work in the GSM/GPRS network for each region or country. The Viper SmartStart team is working hard on getting the system online in other countries. Please keep an eye on our website www.viper.com/smartstart for any announcements on product availability for other countries as well as expanded features and new Viper SmartStart applications for other devices.
This message will pop up when there is a communication issue with your Viper SmartStart module and our server, or the Viper SmartStart module and your remote starter. This can be caused by a loss of power to the module, insufficient signal strength at the module or the module being outside the GSM coverage area. Also, if you have been out of 3G coverage for an extended period of time, that may cause the module to get dropped from its data session and lose communication with our server. Cycling the power to the module will re-establish a data session.
This message will appear if the login credentials don’t match the information in our server. This can be caused by a typographical error during activation or a password that is using an invalid format. Please contact the original installer assistance in resetting your password or completing the activation process.
Some internet service providers will mark our email as SPAM or JUNK. Please check these folders if you do not receive your email within a few minutes. If the activation email is not there, it is possible that the installer did not complete the activation process or the wrong email address was entered. Please bring the vehicle back to the original installer to have the process completed or the email address corrected.