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| By Andy - Chesapeake, VA on Oct 26, 2008 |
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| Works as advertised. I had it installed at BestBuy and the service technician had some problems getting it to "talk" to the car properly and program the system to use the remotes but it was solved after a call to Vipers customer service that they use. |
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| By Washington on Nov 05, 2008 |
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| This is a brand new product at my local electronic store, my truck was the first to have it installed. It took 4 hrs to install. At the store it worked perfectly, when I brought it home I noticed several glitches, brought it in the next day and noticed they had the 4202 in stock, asked about the differences between the two, had the 4102 removed and had the 4202 installed. I am glad I did, the price difference at the store was only $50, for $50 more you get the 2-way remote that tells you if your car is on and if the button you just pressed worked (doors lock and unlock), no guessing. The range is great, I wake up in the morning and start my car from inside the house with no problems. The remote even tells you how cold/hot it is in your car, the 4102 does not. The 4202 only comes with 1 2-way remote, the other is a 1-way. I did have to bring in my truck after 2 weeks of having the remote installed, the installers told me the brain needed to be replaced, the installers were great, they fixed it in less than an hour and at no extra cost. |
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| By Vern Michigan Dec 24 2008 on Dec 24, 2008 |
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| I just had the 5301 installed. The whole process was smooth, the installation from a professional in town was clean. The unit worked as expected. I would recommend this unit to anyone. |
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| By Stuart G. from Anchorage, Alaska on Jan 03, 2009 |
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| I really like this Remote Start. This is my first one. I have to tell you the Keypad is so sensitive and will start your vehicle with an inadvertant touch. Other than that it works as advertised. I wish the troubleshooting section would mention if your remote will not start, the first thing to do is remove the battery. This reset fixed the only problem I have had with my remote. |
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| By Roger - Michigan on Feb 01, 2009 |
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| I just had a 5301 installed. The installer set the remote to start the car with two key presses, so no issues with the keypad. You can also lock the keypad. So far, so good. |
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| By Ryan - Calgary, Ab. Canada on Jul 02, 2009 |
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| Bought the unit about 6 months ago for my SUV. One noticable concern is the sensitivity of the remote control. Simply bending down with the key fob in my front pocket starts my car unexpected. This becomes a big pain when it occurs time after time. Went back to the retailer and they indicated they had many customers with this same concern. Other than that, the unit works great. |
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| By Squirl - Minneapolis, MN on Sep 11, 2009 |
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| I have owned two Viper remote starters in my life. The only reason i got rid of the other one was because i bought a new car. This product is good overall. I only have small problems with it. no LCD screen, and the battery life is terrible. Not to mention that when i lock my car i get this beep that last about 10 seconds. I still say it's a good buy overall |
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| By Teresa, NE on Dec 06, 2009 |
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| I purchased this unit in Jan. 2009 and overall, it's a good product. I have had a few glitches with it, had to get a new "brain" within the first month and have brought my car back to Best Buy a few times for adjustments, but they have been extremely helpful in assisting me in using my remote starter to its full capability. After reading the manual, I found out that you can "lock" the remote and that way you cannot inadvertently start your car. You must unlock the remote in order to activate any button on the remote. It's kind of a pain, but now I don't have to worry about accidentally starting the car by bumping the remote in my purse or pocket. Note: this only works on the 2-way remote and must be programmed by the installer. I used the smart start last winter and it worked well. No worries in the morning on super cold days about starting my car. I also like the blue blinking light that comes on when the car is locked- I think it deters thieves from breaking in since it looks like the car is armed. (however, if your battery in the remote dies, and your car is "armed" the blinking light will stay on until unlocked by a remote - a good time to use the 2nd 1-way remote to get the light to turn off). This product is great for mid-westerners that deal with super cold winters with lots of snow and ice--barely had to scrap my car last winter. :D |
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| By Tim- Dubuque Ia. on Jan 10, 2010 |
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| A very good remote start, very good range ,I had my car parked at the shopping mall, was in a store at the otherside of the malll the car started no problem going through numerous walls ,love the features the keypad lock is very nice.prevents unwanted commands while the transmitter is in your pocket.everything works beautiful .Lee the installer at Best Buy in Dubuque Ia. did an excellent job. |
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| By Sylvia~Omaha, NE on Jan 18, 2010 |
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| I have had this remote for just over a year now. I replaced the batteries once so far, and no problems. Installation was done by Best Buy within a 4 hour period. It has been a terrific product for the very nasty winter this year. Range is great, starts from anywhere in my home, from the checkout line at the store, and from inside work.
I was trying to find information about a blue LED light flashing inside the car, but upon reading the above review, it appears that I simply need to use the 1-way remote to turn it off. Thank you for that piece of information Teresa! |
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| By Becca - St. Paul, MN on Feb 02, 2010 |
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| This was a great investment! I use it all the time and like the distance range on the 2-way remote. Only thing I need to look into, is the rear defogger not automatically going on when I start it wtih the remote. I read in the manual that this can be added, so I will need to check with Best Buy on that. Great product and as always, great service at Best Buy! |
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| By Ricky - Newfield, NY on Feb 11, 2010 |
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| I have had other Viper products, but this one works great. I live in Upstate New York where the weather is cold. It is great to be in my home and start the car and know that it is started. The same goes for at work, to be able to sit in my office and start my car and then come out to a warm and ready to drive vehicle. My only wishes were that they installed the trunk release and that the unit came with 2 two-way remotes instead of one 2-way and one 1-way. But overall this is a GREAT product and I would highly recommend it and will. |