If you are dissatisfied with your Viper system within the first 60 days of purchase, installation and activation, please contact your original 5-Star Preferred Viper Dealer who will work with you to resolve concerns that you may have related to your Viper system. If you continue to be dissatisfied after working with the 5-Star Preferred Viper Dealer, please contact Directed by completing and submitting the BYS Claim Form, available by clicking on the button. See terms and conditions that apply.